New law to allow agents to offer ‘pet interviews’

Soon it won’t be just Doctor Dolittle talking to animals – agents may be next in line.

From May 1, 2026, tenants will have the right to request a pet, and landlords will no longer be able to unreasonably refuse. While the changes apply to the private rented sector rather than social housing, the new guidance is already prompting some unusual preparations across the industry.

Letting agents are now expected to include “pet interviews” in the tenant screening process, whereby dogs, cats – and in some cases more exotic companions – are invited to meet landlords before a tenancy is agreed.

Under the proposed approach, pets could be asked to take part in “temperance watching”, where their behavior would be informally assessed. Early signs suggest some agents are already formulating standard questions, such as how well dogs respond to commands, whether cats exhibit “independent instincts” — and how both react to dangerous vacuum cleaners.

Meanwhile, homeowners can request references from previous vets, with some even asking for details of previous chewing incidents, scratching habits or noise complaints. One agent claimed to have already received a CV for a Labrador, complete with “excellent ball retrieval skills” and “strong garden discipline”.

Reaction across the region has been mixed. Some see the light-touch approach as a way to reassure landlords, while others question how practical it will be – especially when dealing with less cooperative applicants.

One letting agent said: “We’re used to interviewing tenants, but also interviewing their pets? This is a whole new ball game. We’re not sure if we’re running a rental business or a talent show.”

Despite the uncertainty, preparations are underway, with some companies reportedly considering dedicated “pet-friendly viewing slots” and even treat-based incentives to encourage good behavior.

Whether this idea proves practical remains to be seen – but for now, the agents are working on their animal handling skills and hoping their new applicants will do their best. However, many people already consider barking guidance nuts to be crazy.

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